We thank all our esteemed customers in placing their trust and faith in us and availing our digitization and vector digitizing services. Our privacy policies clearly state the nature of the work practices that are embraced at Embcenter. We gather information of our website visitors and use the collected information to improvise our services. We do not sell any of your information to third party vendors and use it only for the benefit of the organization. We, at Embcenter realize how customer information is misused by anonymous parties, therefore we obey the privacy of our customers and do not sell any of your information in our business records to third parties for any transactional purposes or advertisement purposes.

Our website uses the cookies and scripts of customers to track the site traffic and carry out an internal analysis and moreover for generating revenue through ads and affiliate programs. Embcenter will not disseminate or sell your personal data to any third parties.

We may reveal the customers information to the government by adhering to the law. Reliable and trustworthy advertisers may serve relevant content or ads by identifying the cookies of website visitors.

Views and opinions that are shared on the website are published by the writers, not by the site owners. We assure to provide as accurate information as possible. However, it is the responsibility of the customer or website user to verify the information about the product with the respective department.

Gather information:

At Embcenter, we gather customer information in the following occurrences.

1) A website visitor creates an account with us.
2) When he/she gets in touch with us through the website.
3) When a customer makes any purchases
4) When a customer fills out the contact form provided on the website
5) When a customer makes payment for the availed services through the site
6) When a customer gets in touch with us through email or live chat.

We gather additional information from customers to offer top-notch quality services by abiding to laws, rules and regulations. We gather information that is not limited to name, phone number, mobile number, email address, fax and other information either directly or indirectly in connection with Embcenter. To protect the intellectual property of customers, we require them to submit government identity proofs for their identification.

All the information gathered by Embcenter website is the property of our company. We guarantee that no one will have access to this information. We will use the information that is given by the customers themselves while registering on the website.

Use of information:

We use the information that is gathered through the website only to follow up or contact the customers to inform them of new digitizer embroidery services, packages and offers through emails or in the form of newsletters, either weekly or monthly. Newsletters are only sent to the registered customers and the customers’ reserves the right to unsubscribe for the newsletters. We have clearly mentioned that the customer data collected thought the website is not sold to any third parties.

Rights of customers:

Customer possesses all rights to demand us to complete the work in accordance to his/her requirements. Customers also reserve the right to know about the information that we have stored in our business records and databases, information that was provided by the customers during the registration process for newsletters or other information. Upon receiving the request for deletion of customer data, we would delete the data of the respective customer from our database permanently by abiding to the instructions. Customers, if they wish, are free to ask us not to get in touch with them regarding any promotional aspects.

Updating information:

We request our customers to keep us updated on the latest personal information including, phone numbers, address, email address. Upon receiving the updated information, we proceed to update our databases and business records.

Safety precautions:

We take all necessary measures to protect your data from loss and to prevent identity theft. We assure you that none of your personal and confidential information is changed or misused in our records both offline and online. The customer information that is collected is stored safely and securely in the server and with encryption to maximize security. We will not share passwords of customers with any other users. We took upon the responsibility of securing your data, but at the same time we encourage you to keep your login credentials safe without revealing them to anyone.

Changes:

Our privacy policy is subjected to change over time. We reserve the right to make changes to the policy over time without giving prior notice to customers. We request the customers to visit the website from time to time to learn about the latest amendments and updates of the policy. Privacy policy of the website would be changed according to the change in business and organization environment.

Why do we collect the data?

Embcenter would amass the information for various reasons by complying with the rules, regulations and laws of the government. Here is why we gather information:

• Improve customer experience: We gather and use the collected information to elevate the customer experience and serve their needs more efficiently

• Improve the look of the site and services we offer: We keep on improving the look and feel of the site based on the collected feedback and provide services to the customers depending on the feedback received.

• Improve customer service: Receiving feedback from the customer would help us to respond to their requests and needs. We keep the record of the customers who have contacted us through phone calls or email.

• Process transactions: Unless otherwise requested by law, we do not provide any information. We do not sell, exchange or transfer any information to any other company without notifying the customer about it.

• Send emails: We use the email address that was provided by the customers while registered to information about the latest services and offers, product information, and company news. Email preferences can be customized from the account of the user

When customer account is terminated on Embcenter, Custom Screen Printing service, it does not permanently remove their information from our systems and databases.